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LITS COVID-19 Response and Continued Services: Phase 1

COVID-19

LITS Public Services Protocols and Procedures for Healthy at Seminary

The general requirements for reopening for office-based businesses are spelled out at the KY Healthy at Work website. Based on those requirements, the Seminary will implement the following: https://asburyseminary.edu/wp-content/uploads/ats-reopening-plan.pdf

General

  • LITS will continue to provide support via the ticket system by emailing helpdesk@asburyseminary.edu and via email, phone, and Zoom for the following services: the writing center, research, archives, technology, administrative technology, collection development, remote online classroom, and faculty support.
  • All areas have Zoom appointments available on request.
  • LITS Public services will operate in the lobby at the Main Desk (i.e Help Desk) of the B.L. Fisher Library building in KY only from 8 am-5 pm, with staff on duty at the Help Desk. The front doors will be open, but the rest of the B. L. Fisher building and 3rd Floor Stanger will still be staff-only spaces, with the exception of faculty using the LITS Studio on an appointment-only basis. All patrons should wear a mask (a surgical or N95 mask is not required) when visiting the Help Desk.

Book Pickup & Library Loan

  • Help Desk pick-up of library collection materials will continue. (LITS COVID-19 Curbside Pickup Policy).
  • Limited interlibrary loan (most other libraries are closed, and the KY Courier service is closed through the end of May) and books by mail services, if the Seminary post office can facilitate, will continue.

Here's how to do it:

  1. Go to the Library Loan system
  2. Enter a request for a book
  3. Submit the request
  4. In the next three business days you will be notified that the book has been processed and how to receive your book.

Printing

  • Printing services will be available. Students can send a print request to helpdesk@asburyseminary.edu, and we will bill the student’s print or library account. The student can then pick up the printed document at the Help Desk.

Archives

  • Archive research support will be available by appointment, with only one researcher allowed at a time.
  • Archival staff will be necessary to pull out a limited amount of material and return it to the archives. The amount of material that can be requested will be at the discretion of the archivist.

Seminary IDs

  • IDs can be created for those needing access to Seminary buildings or for legal purposes. This process will be facilitated by emailing helpdesk@asburyseminary.edu.

Technology Support Services

  • Technology Support appointments for in-person support must be made in advance.
  • In-office technology support will be delayed because of three major projects: Moving Office Technology Equipment around campus to accommodate social distancing, installing Printers, and installing Zoom Classrooms.
  • Any additional requests to move office technology may require up to one week of lead time to be scheduled and will need to be arranged when the office is empty to allow for social distancing.

LITS Studio

  • The LITS Studio will begin offering on-site video production support for faculty, by appointment only to accommodate social distancing. (https://guides.asburyseminary.edu/ats-studio-covid19)
  • The recording will be done in the studio or outdoors depending on the faculty’s production needs and comfort level. Due to sanitation concerns, the Lightboard and Diagramming station will be unavailable for studio recordings during phase one.
  • For at-risk faculty, IDT will be providing a list of approved equipment and tips to increase the production level of their home recordings.